SUPERVISORY MANAGEMENT

STUDY AND CAREER DEVELOPMENT                                                                                                               

The Program is an ideal platform for further studies human resource and personnel management, and for general management, organisation and administration of all types.

Anyone who is looking to work effectively as a good manager, foreman, supervisor or administrator – in fact anyone dealing with people, colleagues or staff – will find these skills and this qualification very beneficial to their efficiency and success; they will have the skills and understanding to motivate and guide those around them – and will stand out as somebody worthwhile of praise and promotion, and who has ambition and a desire to succeed.

 SUMMARY OF MAJOR TOPICS COVERED INCLUDE:

• The meaning and management of human and material resources, management activity.
• The relationship between employers and employees, the link between work and pay.
• Supervising the workforce, training people, setting and communication organisational goals.
• Teamwork, supervising, leading, planning, forecasting and organising.
• Motivation and setting standards, ensuring good performance.
• Types of management responsibility – to the organisation and for subordinates.
• The different types of companies and businesses.
• The meaning of authority, the delegation process, supervising and monitoring performance.
• Decision-making by managers and staff.
• Business organisation, the division and specialization of labour, forming workgroups.
• Work structures; line, function and staff organisations; creating and updating company charts.
• Communication: two-way, the effects on motivation and benefits of good communication.
• Communication lines and channels; horizontal and vertical, oral, written, unspoken.
• HR activity, internal and external recruitment; job analysis, advertising jobs.
• Dealing with job applications, the selection and appointment process.
• Supervising new employees and introducing them to the workplace.
• Induction, job training, employee development.
• Managing the work environment.
• Employee counselling, disciplinary action, equal opportunity policy, matters regarding promotion.
• Trade unions and staff associations.
• Carrying out job evaluation, grading and ranking jobs; job design, job rotation, job enlargement.
• Retaining employees; dealing with labour turnover, resignations, dismissal, redundancy.
• Accidents and health & safety at work.