BUSINESS MANAGEMENT & ADMINISTRATION

STUDY AND CAREER DEVELOPMENT                                                                                                               

This Program is suitable not only for people seeking managerial posts in business, but also for people who intend to establish and manage their own businesses in the future, and for those already running businesses or departments who need expert guidance and knowledge to ensure that is done profitably and successfully.

SUMMARY OF MAJOR TOPICS COVERED INCLUDE:

  • Business objectives, planning and forecasting in business, the business plan; competition, location, knowledge, skills, market potential.
  • The business environment: public, private and trading enterprises; sole-proprietors, partnership firms, limited liability companies, the board of directors.
  • The importance of working capital, its components and management; cash and funds flow.
  • Starting or taking over a business – factors to investigate and consider, research, competition, market potential, location factors, goodwill.
  • Business organisation, structure, expansion, delegation, re-organising.
  • Communications: internal and external, vertical and horizontal, channels, effect on employees, managers and customers.
  • Budgeting, budgetary control, limiting factors; sales, production and other sub-budgets, the master budget.
  • Pricing policy and factors effecting prices set.
  • Credit: types and purposes, credit limits, credit control, bad debts; discounts: trade, quantity, others.
  • Management of personnel: recruitment, job analysis, advertising, selecting, inducting, training, controlling, remunerating.
  • Motivation, human resources, discipline, counselling, resignations, retirements.
  • Stock control, the stores department, costs in maintaining stocks, stock levels, stock records, stock-taking.
  • Purchasing, buying, choosing suppliers, ordering, negotiating.
  • Selling, sales and marketing management, market research, advertising, publicity and sales promotion, pricing policy.
  • Office management, delegation of responsibility; structure, charts; control and standards; communication.
  • Production management: market, technology and manpower factors; production methods, factories, machinery and equipment; costing, standard costs, variance.
  • Financial accounting and records, bookkeeping, manufacturing and trading and profit & loss accounts, the balance sheet, ratios and analysis.
  • Office organisation and control, layout, data, records, the office environment; health and safety in the workplace, O & M Studies.
  • Computer programs and systems, IT, security, office machinery and equipment, word processing.

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