ADVANCED MANAGEMENT & ADMINISTRATION THEORY & PRACTICE

STUDY AND CAREER DEVELOPMENT                                                                              

This is the Program which provides the skills and framework needed to help junior and/or middle managers advance to become highly effective, respected higher-level managers, administrators, leaders and supervisors; it is a gateway to showing the ability to take on greater responsibility and control.

SUMMARY OF MAJOR TOPICS

• The evolution of management theory, the classical and early theorists, modern developments.
• Fayol: authority, responsibility, discipline, command.
• Weber: organization, authority, leadership, bureaucracy.
• Taylor: scientific management, method study, time & motion study, O&M study.
• Mayo: human relations theory.
• Organisational theory: objectives, categories, ownership, environmental factors and interaction.
• Systems theory, open and closed systems, standards, feedback and control.
• Coordination, cooperation, structure, control.
• Organisational structures, spans of control; structure, growth and development.
• Organization charts, systems diagrams.
• Duties and responsibilities of executives, effective delegation and responsibility for actions.
• Motivational theory, motivational factors; human relations, social psychology, self-realisation theory.
• Argyis: Immaturity-Maturity Theory.
• Maslow: Hierarchy of Human Needs.
• McGregor: Theory X and Theory Y.
• Likert: management styles.
• Herzberg: Motivation-Hygiene Theory.
• Vroom: expectancy theory.
• Handy: Motivational Calculus; intrinsic and extrinsic factors.
• Leadership theory: types of leader, leadership traits.
• Leadership style, contingency leadership; managerial grids.
• Adair: functional leadership; Fielder: relative favourability.
• Building workgroups, groups and group behaviour, norms, cohesiveness.
• Effective and ineffective groups, teams and team-building, team roles.
• Strategic management; Fayol: elements of management.
• Chandler, Andrews: corporate and business strategy.
• Ansoff: product-market growth strategy; the BCG matrix.
• Porter’s competitive forces; SWOT analysis, barriers to entry, industrial competitiveness.
• Corporate objectives, policies, business ethics, business social responsibility
• Business Environment: macro and micro environment, PEST analysis.
• Managing change, the dimensions of change, resistance to change, the change culture.
• Moss Kanter, learning organizations, entrepreneurship, innovation, and managing change.
• Mission, vision, shareholder and stakeholder values, standards and behaviour, mission statements.
• Communications theory and models; cognitive, congruency and attitude theories.
• Business ethics, globalization, compliance, codes of conduct, ethical investment, cases.